There are days and then there are days ....
Sometimes we have those days when nothing goes according to plan and that can have an affect on our own behaviour. Being in the zone 100% of the time when we are training is a challenge.
What happens when we are not in the zone ?
Do your clients know you have switched off ?
What happens to the rapport you have built ?
Your clients are the most important people and how they feel after each lesson is extremely important. Your reputation is always worth protecting. I hear driving instructors say,
'Today's teenagers are more difficult than those 20 years ago.'
I don't know if that statement is true. I am going to give you a BUT and the but is, your world is different to theirs and your failing to tap into their thoughts and feelings. We all know that thoughts and feelings drive behaviour. As driving instructors our job is to help our clients drive with road safety in mind. Creating a thinking driver who takes responsibility - rather than teaching someone to pass a test - is our job. The problem is how do we do that if we are not on their wavelength ?
There are hidden secrets to building rapport that increase communication between ourselves and others. When we can do this we are able to get answers to our questions and we can really start to listen to our clients. When we really listen we are engaging with their thoughts and feelings.
If you want to find out more about increasing your communication skills and toning up your 5 essential coaching skills, you need to contact us now on 0800 058 8009 or simply book our flagship course, the BTEC Level 4, and make yourself stand out from the competition.