We have all had those clients that are like pulling teeth, who choose to ignore all the advice you can give them. Here are some tips that might help you overcome the most difficult client:
Learning to listen, probably the most underestimated skill, is essential for your communication. Encourage the client to help them understand that they have the ability to change, even those who continually say, 'I cant’! As you adopt these changes in your training style, you will find you no longer have disagreements with your clients, you will enable the client to make their own choices therefore creating an equal relationship; you will also stop feeling the need to coerce your client into taking action.
If you want to improve and develop your skills in the art of coaching and client-centred learning then we have courses that have developed thousands of ADIs. Our next BTEC Level 4 Professional Award in Coaching for Driver Development starts on March 28th.
The Tri-Coaching Team
Tel: 0800 058 8009