Coaching and Feedback

Coaching and Feedback People become defensive very quickly, especially when they receive negative feedback. Negative feedback promotes a fear-based learning environment and can trigger a survival response in the brain: freeze, fight or flight. We naturally don't trust being told to act differently and this is one of the reasons people fear change. You may recognise this type of response if you are a driving instructor, when the switch was made from an instructor-led approach to client-centred learning. Resistance to change is difficult, our old behaviours are linked to fear of failure, fear of not being good enough or simply test-driven results. This is the number one problem with a fault-focused training approach based around test performance.

No wonder so many driving instructors blame nerves for their clients' failing tests. The fear of getting it wrong becomes overwhelming. Feedback that evolves around driving faults - and especially those faults committed on a driving test - adds to the fear factor. When someone gives you feedback it can often trigger, stress, shame, and fear. People have a tendency to hang onto the negative, no matter how you dress it up. Fault identification, fault analysis and remedial action, led by the driving instructor, is destructive towards the client's confidence; and trying to give ‘helpful’ information to people often raises their defensiveness and lowers their confidence. Your job is to grow their minds and create problem solvers and thinkers of the highest calibre, who are self-aware and can manage their own emotional intelligence.

If you want to learn about using coaching and the feedback tools of a coach, then we have a wide range of courses that will help you raise your own skills to another level. If you are interested in coaching for driver development, The BTEC Level 4 Professional Award in Coaching for Driver Development is the course for you.

If you are interested in becoming a coach outside of driver training and don't know how to get started, there is a webinar on Monday Nov 8 @7pm. Sign up here If you are looking to broaden your horizons and start coaching people - in life, business, health, wealth or any other area of development that you have a passion for - then attending our webinar is a must.

Or you can always book a discovery call with Graham Hooper to find out more about how we can help you develop your coaching skills.

​Tri-Coaching Partnership are a national, multi-award winning, company with a dedication to serving you, our clients.