Practical Teaching Skills for Driving Instructors author Susan McCormack chats coaching, driving instructor training & Game of Thrones
Interview with Susan McCormack Tri-Coaching Partnership Co-Managing Director. http://www.drivinginstructortrainingcourse.co.uk/ As a Director of Tri-Coaching Partnership Limited Susan McCormack is responsible for gaining centre approval from Edexcel to deliver BTEC qualifications and for writing the BTEC Levels 3 and 4 in Coaching for Driver Development. She trained to become a driving instructor with BSM in 1985 and worked at Nottingham BSM centre for three years before becoming an instructor trainer, based in Birmingham, until 1995 when she became the Research & Development Manager at BSM. Her roles at BSM gave her invaluable insight into every aspect of driver training. She was responsible for the development of the instructor training programme, the content of the driving simulator and several CPD courses, as well as writing books and other training materials and delivering courses. She worked closely with Nottingham University to develop a hazard perception programme for the driving simulator, which then formed part of an important research project into how drivers perceive and respond to different types of hazards. In 2006 Susan joined a new driver training company and wrote their instructor training programme and accompanying BTEC Level 4 in Approved Driving Instruction. She then went on to co-write the BTEC in Driving Science. Self-employed since 2008 Susan has been teaching learner drivers, training driving instructors, delivering fleet and CPD, whilst also completing an MSc in Driver Behaviour and Education. She lectures occasionally on driver coaching at UEL and writes for ADI News and the MSA Newslink magazine. She also speaks at conferences around the country. As a trainer and course developer, Sue believes passionately in improving road safety and is forever seeking out new ways to empower newly qualified drivers to avoid and manage the hazards on the roads that risk ruining their lives forever. Using all of her previous experience Susan has now developed the Tri-Coaching Partnership driving instructor training course (TCIT) that is used in many independent and multi-car driving schools. Susan is also an expert in the DVSA Standards Check for driving instructors and the part 3 for potential driving instructors. Susan is ORDIT registered and of course a Grade A driving instructor who scored 51/51 on first Standards Check. Susan also wrote the model of goal setting and risk management which is widely used by driving instructors and forms the basis of our standards check workshops. https://www.tri-coachingpartnership.com/susan-mccormack.html https://www.tri-coachingpartnership.com/ https://www.tri-coachingpartnership.com/
Kent Driving Instructor Trainer & CPD specialist Auriel Weatherall discusses her successful journey. Auriel's decision to become a driving instructor has led her on a remarkable journey of continual professional development. Starting her career at the beginning of this century she decided to invest in becoming the best driving instructor she could be. The courses she has undertaken include Advanced driving techniques essential if you are looking to take your part 2 drivin test. ORDIT The official register of driving instructor trainers which is where the DVSA will direct you if you want to become a driving instructor. ADI training in the join the fleet register of trainers. The BTEC Level 4 Professional Award in coaching for driver development if you want to develop your client centred learning techniques. Auriel is a grade A Standards Check trainer and scored a fabulous 48/51 on her last ORDIT standards check. If you think your career has stagnated as a driving instructor and are looking for inspiration on how to make the most of your career as a driving instructor then Auriel lives in Minster on the Isle of Sheppey. You can contact her via our website at Tri-Coaching Partnership. https://www.tri-coachingpartnership.com/drivinginstructortrainers.html and you can find out more about becoming a driving instructor by visiting the website below http://www.drivinginstructortrainingcourse.co.uk/
Tri Coaching Fiona Taylor talks continual professional development, coaching and behavioral change. Fiona specialise's in CCL (Client Centred Learning) and Coaching for Driver Development, having passed the BTEC Level 4 Professional Award in Coaching for Driver Development in 2011, she has continued to develop and advance my skills in helping you master your own. The course lasts for one year and is a Vocational Qualification, so I had to develop and practice the skills every day to change and improve. It launched my Career into multiple avenues; and my lesson delivery improved vastly, benefiting those in the Driver’s seat. In 2018 I was invited as one of only 4 other Professionals Nationally to Deliver that same BTEC Level 4 in Milton Keynes, and now Kent. I deliver the Course for one week at a time to other Driving Instructors who travel at 3 monthly intervals to attend and complete their year of training. The BTEC Level 4 course lasting one whole year is the equivalent standard to a first year of a Degree at University. The awarding body is Pearson. Delivering the BTEC 4 course is one of my proudest achievements to date. Coaching, in my opinion is an approach that empowers the Driver to learn in the ways that suit them the most. The relationship is equal and non-judgemental. Coaching is unlocking a person’s potential to maximise their own performance. It is helping them to learn rather than teaching them. Coaching, if you choose to learn with me, is a holistic approach to you and your learning. We will use your existing skills as a pedestrian, cyclist, passenger and adult! You have a lifetime of experience which should not be discounted, but embraced! You have a lot of experience as a road user already, and we, as a team, will use THAT wealth of knowledge, adding in some car control to develop your confidence and skills at ‘reading the road ahead’! Nervous learners, or Full Licence Holders or anyone with extra needs for example people with Dyslexia or Dyspraxia are very welcome! I am confident that I can help you learn the best way – YOUR way! You are welcome to enjoy a taster session with no financial commitment you can find out more here https://fionadrive.com/adi-pages/the-... BTEC 4 Coaching Course Content The course is split into 4 modules, each with a one-day classroom session which is backed up by a self-development project or assignment. There is also a fifth day which is delivered in the car. Module 1 This unit focuses on client centred learning and the importance of effective communication in order to facilitate the development of safe, responsible drivers. Module 2 This unit focuses on the use of feedback as a means of facilitating the development of both the driving instructor and the learner driver. Different feedback techniques are examined and practised in a classroom context prior to the candidate experimenting with them in real-life driving situations. Module 3 This unit focuses on the importance of structuring a coaching conversation during a driving lesson to achieve raised awareness and self-responsibility on the part of the student driver. Module 4 This unit focuses on the Goals for Driver Education and considers how these can be achieved through driver coaching. The Goals for Driver Education is a framework which sets out the competencies that should be achieved in order for newly qualified drivers to remain safe and crash free on the roads. In-Car Coaching This is a day in the car with a trainer and three students. The day takes place on the Sunday before the final classroom day in Module 4. In-car coaching is an opportunity for students to practise everything they have learned so far in a practical environment. They will be looking at structuring a coaching conversation by using GROW and delivering this conversation with essential coaching skills of rapport, listening, questioning, feedback and intuition. Fiona offers Standards Check Training https://fionadrive.com/adi-pages/stan... aCCeLerate Coaching days https://fionadrive.com/adi-pages/acce... You can also find a free guide on how to become a driving instructor https://fionadrive.com/train-to-be-a-...
My Tri Coaching Journey September 2011 - Today
Why did I book onto the course? I booked onto the course as a way to find out more about coaching and how i could use that in teaching learners to drive. I had been teaching for about 4 years and wanted to use different techniques to teach, rather than using the way i was trained to deliver a lesson. I had become fleet registered and liked the way you trained full licence holders to develop their skill set and thought why can’t we use the same methods in beginner learner drivers.
What was i expecting? I was expecting to be told what to do, how to do it and when to do it and then go away from day 1 with all the tools to put into practice.
What did i find out on day 1? From day 1, although i had done my research, i have always had the mindset that i’m not good enough, but after a few minutes of talking to the other attendees i found that we were all there for the same reason, to learn. All from different backgrounds and places but with a common ground of wanting to improve themselves and their business. Then came the bombshell that you had to write assignments. I haven’t written since being at school and how was i going to be able to do that, because i wasn’t very good at writing and to this day, it’s not my strong point. It was also mentioned that it was at a level equivalent of 1st year at uni! Well that nearly put me under the table. How was i going to be able to do this? I don’t have any qualifications and can only drive various different vehicles and hold a ADI badge. I would definitely need help and i certainly got that from Sue, Graham and later on Sara and Di.
How did i find the assignments? The assignments are concise. They give you clear guidelines as to what you need to do and examples of how to do this. We also spoke about this at the end of day 1 and i learnt a lot from the way you structure a report and to actually read the question. I got home, choose the lessons i was going to use for task 1, practiced, made notes and got home to write my notes up. I was so proud that i had actually completed 4 pages of A4 paper, don’t think i ever did that at school, and duly sent it off to Sue for marking and feedback. The support i receive did not ridicule me, as i was at school, but it was constructive and helpful in respect of what i need to look at and how i might be able to improve the report. I can still remember the words that Sue responded with, That’s really good Kev, but you haven’t answered the
question. Back to the drawing board and i think this happened twice more, but i kept getting better and i eventually got to submit the task. Happy face
What did i learn from the course?
● The course can be completed and that it doesn’t matter if you haven’t written anything since being at school, because you don’t really actually write a lot.
● You learn about yourself and the type of person you are, the way that you interact with your students, the way this then affects what goes on in the car or in a lesson.
● Everyone is different and that a one size fits all approach will just not work for everyone and that you need to vary your teaching style to suit the learner.
● The classroom is a safe place to practice, talk and express your thoughts that will then help you go away and practice with your students.
● Reflection. The ability to reflect on the lessons not just for the student but also myself. I found out that if i changed what i was doing then the chances of learning taking place improved and then the learner goes away happy. Gibbs reflective logs are so relevant to myself now as they were when doing the course.
● It helped my business. My business is going from strength to strength. I have a reputation and that has meant an increase in prices and working in a variety of fields that require my specific coaching skills.
What did the course give me? The course gave me so many different things. Personally, i’m more confident in what i deliver, whether that is lessons, fleet training, ADI development, presentations or just talking to various people. I wasn’t the most outgoing of people but this course opened my eyes to myself and what I know, what i do and how i do it, that i have become a one of the trainers. The confidence not just to put my prices up, but to be able to have the belief in myself and what i do, knowing that i will give the best service that the client wants and needs. People will buy me rather than the product which is a fantastic place to be which i can almost certainly would not have happened if i had not done the BTEC 4.
Where am i now? I now deliver the BTEC Level 4 Professional Award in Coaching for Driver Development, which is just amazing. Being asked to do this was just an honour as i know how much it has changed myself and to be able to give others the opportunity to experience the same, you can’t really put into words. I deliver SC workshops, in car groups and also 1-2-1
I deliver the Accelerate coaching course, which is a 2 day stepping stone in to coaching course. I am a Driver Metrics accredited trainer, which means i get driven around by fleet drivers working on their driver behaviour, what causes them to drive in the way they do and then being able to reduce the risk of being involved in a crash which again focuses on road safety, a passion of mine. I am a TCIT trainer which gives me the opportunity to help people become driving instructors using the best and up to date product on the market. A real selling point when talking to potential clients. I can also offer rescue packages for people that have failed tests before and now looking to make sure they pass and pursue the dreams they have made.
What will happen in the future? I know Tri Coaching have future plans to develop and i am just pleased to continue my journey in partnership with them. They are supportive and honest which are among some of my own values so let see what the next experiences bring and challenge myself.
You can find out more about GoRoadie by following this link they are planning to help ADI's when we come out of this crisis.
ADI's needing to stop offering lessons during the COVID-19 epidemic meant a huge loss of income and potential loss of pupils. When self-isolation comes to an end, GoRoadie will recieve an influx of learner drivers, eager to find their instructor.
GoRoadie finds pupils, so driving instructors don't have to.
Sign up now, as while the lockdown is in place, accepting new pupils through GoRoadie is completely free.
We have a couple of places remaining for the course Coaching Excellence in Presentation Skills running in Milton Keynes NEXT WEEK, 9th & 10th March and we are very keen to fill them.
Call Sara today and she will give you an offer you can't refuse.
Sara 07740174893 or 0800 058 8009
March & May Coaching Excellence in Presentation Skills
Tri-Coaching Partnership's Coaching Excellence in Business Programme is proud to offer its two-day course in Presentation Skills. Over the two days, you will acquire a voice of confidence that will enable you to speak out and inspire any audience - whether on a one to one basis, in small groups, in a classroom, or on stage. Learn how to become a compelling speaker with high impact presentation skills by focusing on delivering a clear message; and, using a natural style so that you can relax and get on with your talk.
We look at the three areas of:
Sign up now and come and enjoy a fun-packed two days in a safe learning environment where you can overcome any fears you might have. If you are already feeling good about yourself then this course will help you take those skills to the next level.
Coaching Excellence in Presentation Skills
Presentation skills require some time, effort, and practice to develop, but they can have a really positive impact on your life. People value people with good presentation skills rather than those without them. Here are 9 occasions that it's important to have good presentation skills.
You’ll have a bigger impact on your prospective employers if you give a small presentation showcasing your skills, experience, and expertise during the interview process.
Presentations are common during meetings.
3. Sales Pitches
It’s not easy to convince the customer to convert and invest in your product. A well-organised and delivered presentation will have an impact on them and help them make the right purchase decision.
4. Conferences and events
Presenting at conferences and events can be daunting, especially if you’re not confident in your presentation skills. It’s a good idea to polish your skills and learn how to be confident in such situations.
5. Networking and establishing connections
Presentation skills can help you establish connections with industry influencers and other such important people. Presentation skills don’t just improve your public speaking ability, but also help you communicate better on a one-on-one basis.
If you speak well at networking events and conferences, it will help you develop a good reputation in the industry, because it’s a great way to impress the influencers that are present. A good reputation won’t just bring in more opportunities to speak, but also help you develop your personal brand and spread your influence.
When you are training people, you want them to retain information and focus on what you teach. Unfortunately, it’s not easy to retain focus, especially if you don’t provide the knowledge in an interesting and straightforward manner.
8. Relationships with customers
Excellent presentation skills can help you establish a good relationship with your customers as well. If your presentation during a sales pitch is poor, customers won’t trust your information and believe that you don’t know much about the product or service.
9. Online or telephone communication
Don’t underestimate the value of presentation skills in this era of digital communications. They’re just as relevant now as they were before, if not more so. You need to make sure you deliver all information in a well-organised and concise fashion.
"I have just been on the Tri Coaching Presentation Skills course which went way beyond all my expectations. I didn’t quite know what to expect but the course content was excellent and a personal game changer for me! From the first day, I started to change the way I thought about myself and how I presented to others in ways that I could not have done before, a super powered, ultra bright lightbulb moment!! I learned so much about myself and started off with my usual anxiety about getting up in front of people to actually wanting to get up and do something more! I’m really excited about my future now with my new found confidence and would definitely recommend anyone who would like to become more confident in talking to others 1-1, in a group or delivering courses. It’s not just about confidence though, it’s also about being aware of yourself and you have to do that before you can move on and change how you interact with and help empower others. Thank you to the amazing Susan McCormack and Sara Everett-Skinner for a wonderful 2 days of CPD"
"I've just completed the Coaching Excellence in Business Two Day Presentation Skills Course. A brilliant two days. For anyone interested in developing their business skills and venturing into other areas. We had a lot of fun on this course whilst learning, developing and knocking down barriers. I've learned the importance of the show up and now understand how to overcome feelings that have always inhibited me in the past.
Thanks Susan McCormack and Sara Everett-Skinner"
"Another fantastic course by Tri-coaching! Just completed a two day Presentation Business Skills workshop, not only does it focus on business it is also personal to my own development. I have realised my appearance is important to me, my voice is better than I thought and people who put me down or try to piss on my bonfire are really just afraid of my skills. Learning comes from within, I learnt it's ok to be myself and I don't need to work too hard to make a good impression as I am good enough as me! Power-posing and power Ballard's are all I need to be who I truly am the rest is my natural personality."
Testimonials and Reviews, ORDIT, BTEC 4, Train the Trainer, Standards Check, Presentation skills and more.
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Driving Instructor Training I Had a great constructive lesson recently with Graham. I am following the TCIT learning programme which allows you to learn in bitesize pieces. Graham very quickly identified a learning development in my training and after just 1 hour I had new skills to help me give learning opportunities to pupils.
24 Feb 2020Coaching Excellence in Presentation Skills Attended the 2day presentation skill course, it was a great experience. Really enjoyed both days and learnt a lot about mind management and how thoughts and feelings can effect someone’s behaviour. I would like say a huge Thanks to Sara and Sue for sharing their knowledge and helping me grow.
Syed Nabeel Sajjad,
14 Feb 2020Coaching Excellence in Presentation Skills Very interesting and helpful course. Learned the theory behind giving good presentations. Also learned a lot about myself.
13 Feb 2020Train the Trainer WOW !! another brilliant course by TRI COACHING This has been without a doubt one of the best training courses I have been on. I completed the BTEC 4 last year and thoroughly enjoyed it . And is one of the reason why I decided to go on Train the Trainer course .it was excellent. Graham and Neil Delivered the course in clear manageable way which made it easier to understand. I learned alot from the in-car session day too. I would highly recommend Tri-coaching for any ADI looking for training
11 Feb 2020Train the Trainer I have just completed the 'train the trainer' course. The course was well structured and the content was thought provoking. I took a lot from the sessions and it has inspired me to do further reading. I feel confident to take on people to train to be instructors and it has improved my teaching in general. I'm already looking to do my next course with Tri-Coaching.
10 Feb 2020Train the Trainer I would like to thank Graham and Neil & Tri coaching for a great course I have been thinking for a while about attending the train the trainer course and i am glad i did It has given me the insight into what i need to do to become Ordit registered and thanks to Graham and Neil wealth of knowledge i will be taking it to the next level
10 Feb 2020Presentation Skills Absolutely brilliant course, bit scary in places but at least it was ‘good scary’ Anyone thinking of taking part stop thinking and join up!
10 Feb 2020Coaching Excellence in Business Presentation Skills Course I’ve just completed the Coaching Excellence in Business Presentation Skills course with Sue & Sara.... and what a course it has been!! I’ve always been particularly fearful about public speaking and shied away from it but this course has been a game changer! It’s helped me understand not only how to present myself but also how to prepare my content and manage my nerves! I really cannot recommend enough for anyone (you don’t need to be a driving instructor) who has or may have to present as part of their current or future job role! Thanks you for a brilliant two days!!!
07 Feb 2020Presentation Skills I’ve just completed the Coaching Excellence in Business Presentation Skills course with Sue & Sara.... and what a course it has been!! I’ve always been particularly fearful about public speaking and shied away from it but this course has been a game changer! It’s helped me understand not only how to present myself but also how to prepare my content and manage my nerves! I really cannot recommend enough for anyone (you don’t need to be a driving instructor) who has or may have to present as part of their current or future job role! Thanks you for a brilliant two days!!!
07 Feb 2020BTEC 4I thought long and hard about doing the Btec 4, but after speaking to Graham and he put my mind at ease and I was able to pay weekly payments so this made my decision easy. I was very nervous but once I got to my first day Fiona and Kev immediately made me feel comfortable. The course certainly took me out of my comfort zone and there were times I felt that i wasn't worthy to be in the same room as the trainers. However I was challenged and was able to take what I learnt out the course and start using it not only in my driving lessons but also in my personal life. For me this was the best course I have ever been on and believe me I have been on a lot of courses over the years in previous careers. Fiona and Kev are two of the nicest people you could ever wish to meet and there knowledge is very deep. Well done to you all at Tri Coaching for putting on a showing and not a telling course. Brilliant, if you want to do a course but are having doubts please give the Btec 4 a go.
02 Feb 2020Train the Trainer I did the two day Train the Trainer course in Birmingham in December. The classroom day was very helpful and informative, and it was good to be able to share ideas with other instructors and potential trainers, as well as with Graham and James. They really made us think! Graham went absolutely above and beyond, and certainly knows a lot about client-centred learning. The second day in the car was a lot of fun, and gave a real insight into the challenges of being an instructor trainer. Overall, the course was extremely useful and worth every penny - I passed my ORDIT test the next day! Thank you so much to Graham and James, and all of the Tri-Coaching team. I couldn't have done it without you!
28 Jan 2020Tri Coaching Courses I'M so thankful to have found out about tri coaching partnership through M. S. A. This was when I started my journey towards getting first class quality training which started of with route 51 standards check , then going on to doing train the trainer which I found very helpful and can't thank my trainer enough for all his help a big thanks to Ian Lavell I then went on to starting the Betec 4 course which I found even more helpful in what I was doing and made think more differently about my business and about myself, I've recommend tri coaching to people that I know as there training is fantastic and I will certainly do more training myself with tri coaching thanks to everyone of yous especially Ian Lovell as he's fantastic in what he does and all the help that he has given me and it was great to meet Graham Hooper the director of tri coaching partnership.
22 Jan 2020BTEC 4 in Coaching I completed the BTEC level 4 in Coaching for Driver Development with Tri Coaching Partnership in 2019. It was worth every penny because it has given me the opportunity to train Ambulance drivers.
Tri Coaching Partnership provided excellent training and support throughout and I would recommend this company to anyone interested in developing their skills.
15 Jan 2020BTEC 4Fab end to Btec4 with Fiona and Kev. Fun, interactive, informative. Really not the same person walking out that door who came in the door 12 months ago. I've grown as a person and instructor. Now what to choose next!
03 Dec 2019aCCeLerate coaching courseI did the tri-coaching Accelerate course in Leeds on Thursday and Friday and just want to say i thought it was absolutely brilliant! Its helped me massively with questioning, coaching, active listening and lots more! I was a bit worried i wouldnt like it before i left and i was really happy i had attended by the end of the 2 days! I would also like to thank Lee Jowett who ran the course as well as i thought he was absolutely brilliant! Very informative and kept us glued for the full 2 days! If anybody is thinking about doing it i would fully recommend!!
01 Dec 2019BTEC 4 in CoachingAfter thinking long and hard weather to do the Btec Level 4 in Coaching for Driver Development course. and kept putting it off.(was thinking about it for a year🙄) I decided to contact graham and have a chat as it was a bit out of my comfort zone. Graham put my mind at ease .so enrolled on the course.and am so glad I did. I met some amazing people. Sue and Graham and the tri coaching team are very knowledgeable. Kev and Fiona made the course very enjoyable.the in car day with terry was brilliant again was out of my comfort zone but we'll worth it .help and support was always available with the assingments. Any questions where answered quickly..this course has made a big difference to the way i think about and do my job. I have already enrolled for another course with them so goes without saying i would recommend any ADI wanting training to contact tri coaching you won't regret it.
28 Nov 2019BTEC 4 in Coaching for Driver DevelopmentI have just completed the btec 4 coaching course and have found the course to be fantastic throughout. The course gives a fuller understanding of how to coach properly and I have learned some great techniques that I will now use daily on my driver trainer sessions. The assignments are challenging but really help you develop your understanding and knowledge of coaching and support was always there when needed. All in all I'm extremely glad I did the course as I now feel i have improved as a trainer.
21 Nov 2019Presentation SkillsBefore attending the ‘Presentation Skills’ course I was quite nervous and apprehensive, as I didn’t feel comfortable standing up in front of a room full of strangers. However, this is the very reason why I decided to attend the course in the first place. As always, and in true Tri-Coaching style, I was soon being challenged and pushed out of my comfort zone and therefore, began to discover my strengths and weaknesses. They set about developing my presentation skills by working in a relaxed manner but still pushing me to achieve my own personal goals. They gave me the strength and self-belief to keep working on my weaknesses. As a result, I left the course with a new found confidence, to continue to develop my presentation skills further. I would highly recommend any course run by Tri-coaching. Thank you again, to Sue and Sara for an excellent two days.
Link to report
1. The introduction of All Lane Running motorways to the Strategic Road Network comes at a time when roads are getting busier and busier and the risk levels are, as a consequence, increasing for recovery operators. In this context it was, and continues to be, crucial that All Lane Running be implemented in a way that ensures the safety of recovery operators, as well as the general public. 2. From a recovery operators perspective, All Lane Running motorways are not in and of themselves a bad idea; congestion of increased road usage needs to be reduced somehow, and rescue operations that take place from within an Emergency Refuge Area are more safe than traditional rescue operations taking place on a hard shoulder. If it could have been carried out in a way that maintained or improved safety of road users and recovery operators, and delivered value to the taxpayer, then the implementation of All Lane Running could have been an acceptable development. 3. But, the APPG ﬁnds the implementation of All Lane Running, which has been presented by Highways England and the Department for Transport as the natural extension of earlier ‘smart motorways’ but is in fact a fundamental alteration to the nature of a road, has been conducted with a shocking degree of carelessness. The necessary steps have not been taken in advance to ensure the safety of motorists and recovery operators. Many of the measures now being taken should have been in place before the roll-out of these roads commenced. This would have also cost the taxpayer less, given the high cost of retroﬁtting in comparison with installing the safety features during construction – and, more importantly, it would have saved lives. 4. The 3-year safety data from the M25 is to be welcomed, but there were concerns that this data from one speciﬁc All Lane Running scheme wasn’t representative, and yet had been used to justify the roll-out of All Lane Running across the country. The initial 1-year safety data from 7 of 9 other existing All Lane Running schemes also show a modest improvement in safety across the system. But it is still too early to make the judgement that All Lane Running should continue to be rolled out nationally. 5. Live lane breakdowns are the situations which are central to all the problems associated with All Lane Running. The recordings of 999 calls of motorists trapped in such situations are harrowing, and they underscore the fact that there are still concerns that many motorists don’t know what to do in such situations. Tragically, this situation has led to casualties amongst road users. The 38% live lane breakdown rate amongst road users is completely unacceptable. Though live lane breakdowns do occur on traditional motorways 20.43% of the time, these are nevertheless the most terrifying and dangerous situations for road
APPG for Roadside Rescue and Recovery All Lane Running Inquiry
users and should be minimised at all costs. That a system is being rolled-out across the country that nearly doubles the frequency of such incidents is a public policy failure. It is reﬂective of their lack of focus on safety in this entire project that the Chief Executive of the agency responsible for implementing this policy was unable to produce this most important of comparisons when asked by Members of Parliament on the Transport Committee. 6. Live lane breakdowns also pose a problem for recovery operators, even if they aren’t required to rescue in a live lane. The fact that some recovery operators have chosen to intervene rather than ‘orbit’ a stranded motorist in a live lane breakdown speaks to the impossible situation that the status quo can often leave them in. However, the APPG does not endorse this behaviour. 7. It is clear from the evidence received that Highways England do not currently have the resources and systems in place to respond to live lane breakdowns in a fast enough manner to ensure the safety of motorists and prevent recovery operators from being forced to regularly ‘orbit’ breakdowns. As well as the widespread implementation of Stopped Vehicle Detection, there needs to be an increase in the number of Highways England Traﬃc Oﬃcers on patrol at all times across the Strategic Road Network. 8. On Emergency Refuge Areas, the APPG ﬁnds the claims that spacing has no eﬀect on the frequency of live lane breakdowns to be unconvincing. The current live lane breakdown rate of 38% on All Lane Running Motorways(as compared with 20.43% on traditional motorways) is far too high – it can only be the case that reducing spacing will reduce this ﬁgure and lead to fewer live lane breakdowns, an outcome which would beneﬁt road users and recovery operators alike. Indeed, reducing these ﬁgures must now be an absolute priority. 9. The Stopped Vehicle Detection technology that has recently been successfully trialled on the M25 should have been present on all stretches of All Lane Running from the outset, and certainly should have been retroﬁtted in 2016, after a commitment was made to do so. And it should have been included in the design of all systems introduced thereafter. Highways England Chief Executive Jim O’Sullivan’s admission that, had this technology been in place, a commitment that his agency made to a House of Commons Select Committee, some of those 8 people who have lost their lives on All Lane Running stretches may not have done so amounts to a gross public policy failure and a damning indictment of the agency’s on-the-hoof approach to All Lane Running motorways.
10.Red X compliance was too low when All Lane Running was rolled-out, and continues to be so. But the improvements that have been made on this front are welcomed as are the measures taken to tackle non-compliance, such as information campaigns and the introduction of a £100 penalty.
APPG for Roadside Rescue and Recovery All Lane Running Inquiry
11.The APPG heard conﬂicting reports about recovery operators’ current working relationship with Highways England Traﬃc Oﬃcers. There was a feeling that when All Lane Running were ﬁrst rolled-out there was a lack of communication as to best practice for recovery operators, but it seems that this has improved as recovery operators have become accustomed to new systems. There were also concerns raised about a lack of communication about when and where work was beginning on new stretches of All Lane Running motorways, and the eﬀect these works would have on recovery operators, with reports of cones blocking entrance to the hard shoulder appearing without warning. If the roll-out continues, both of these issues will continue to present challenges, as more recovery operators become exposed to these roads for the ﬁrst time. 12.Highways England’s new Smart Motorways Awareness for the Roadside Rescue and Recovery Industry training course is a welcome development and should be rolled-out in partnership with as wide an array of industry bodies as is feasible, and increased dialogue between the industry and Highways England is encouraged. While this is welcome, it will have no eﬀect on the structural problems addressing safety outlined in this report, and it is critical that these are addressed alongside increase dialogue.
Ten great tips to help you pass your Standards Check and Part 3
If your everyday lessons meet the National Driver and Rider Training Standard, in terms of delivering value for money, ensuring learning takes place and the car is kept safe, then the Standards Check would not be the thing of fear it so often is. So, here are ten great tips recommended for you by us at Tri-Coaching Partnership. These tips may require, time, money and effort because the vast majority of us have to work hard to be good at what we do.
1. The first tip is to train to the Standards.
2. If you don’t know what the Standards are, you can look them up here.
3. If you are still unsure, you can buy Route 51:
4. And, if you are still unsure, you can enrol on one of our workshops:
5. If you need to check that you are applying the Standards correctly, book a one to one training assessment:
6. To practise your lesson planning, check you have routes that will match your learner's ability and learn how to hold coaching conversations, our BTEC level 4 Professional Award in Coaching for Driver Development will help you:
7. If you are unsure how to give and receive feedback by using great coaching questions; or how to develop your listening skills so as you can implement the best teaching and learning strategy for your pupil, you can learn how to by enrolling on the BTEC Level 4 in Coaching for Driver Development:
8. If you don’t want to jump right in to the BTEC 4 then use our aCCeLerate course to start to develop these skills:
9. If you have mastered all of the above but want to move away from just teaching learners then use our Train the Trainer course and then go onto become ORDIT registered and never do a Standards Check again.
10. Our Coaching Excellence in Presentation Skills course will grow your confidence and continue to develop your skills:
If you are serious about your business and want to charge the best rates and be rewarded professionally and financially for your achievements, then you must be serious about your Continuing Professional Development.
And, remember, if you have completed the BTEC Level 4 in Coaching for Driver Development; and done the Train the Trainer course, then consider becoming one of our Trainers and start delivering CPD to ADIs.
Tri-Coaching Partnership is an award-winning company that specialises in ADI CPD. If you want to learn more, go to our website https://www.tri-coachingpartnership.com or give us a call on 0800 058 8009, or email us at email@example.com or simply send us a text to 07740174893.
Make this next year be the year that launches you and your business into the next decade.
The Tri-Coaching Team
Please feel free to pass this on to your friends and colleagues.
Many thanks from the Tri-Coaching Team
TCP Office: 0800 058 8009
The five real reasons ADIs and PDIs don’t score well on their Standards Check:
1. Lack of knowledge
If you want to do really well at something, you need to know your stuff. That is, stuff like: why people crash, crash statistics, where people crash, what times of day people crash, what types of crashes cause most fatalities? How do you prepare your client to focus on what are the real causes of crashes? Are you familiar with the Goals for Driver Education (GDE); and are you using and applying the DVSA Syllabus and Standards?
2. Lack of confidence because of lack of knowledge
Some PDIs and ADIs get nervous because they don’t know their stuff. They don’t apply the Syllabus and Standards effectively and take little time to reflect on how their pupils might learn most effectively. They don't know about different learning theories, such as, Kolb's Experiential Learning Theory, Constructivism, Behaviourism, or Gestaltism. As a teacher, trainer, coach, or instructor, having multiple methods to help someone learn accelerates the learning process and prevents the training from being too test-focused and skills-based.
3. Lack of CPD
It takes time and effort to research and understand different learning theories and the reasons we crash. Continuing Professional Development (CPD) is an ongoing commitment that is addressed in Unit 5 of the DVSA Driver and Rider Training Standard. Taking regular CPD will grow your knowledge base and therefore your confidence.
Are you happy to settle for a Grade B? Do you convince yourself that it's okay because it puts you firmly in with the majority; and your methods appear to work because your pupils pass their test? Complacency is often a by-product of a fear of failure and results in a lack of enthusiasm and motivation to improve.
5. Lack of planning
Despite around four years to prepare for a Standards Check, how many of us actually use this time wisely? When the brown envelope falls through the door, panic often sets in. If you follow the advice to 'just do what you normally do', and what you normally do doesn’t match the standards, you're not going to get much more than a Grade B and you might even fail. Proper planning and preparation prevents poor performance.
Tri-Coaching Partnership offer solutions to these problems - solutions that take time, money and commitment but that deliver fantastic results - many of our clients achieve Grade A and some even hit the magic 51.
Come and see what we have to offer with our brand new Standards Check and Part 3 Workshop, designed to help you meet the DVSA Standards and gain a Grade A.
Book your course by following this link