This post is going to look at probably the most important barrier in both the teaching and learning process and is probably one of the most important but yet least used skills ( effectively ).
So what is this skill and what can we do about it? . Well putting it simply it's called shut up and listen.
Possibly In my experienced opinion the biggest barrier to learning taking place.
So why is it so important, we all do it, don't we?
Well the answer to that is no we don't.
In order to be effectively client Centred we have to actively listen to our learners and what they are telling us.
Ok so let's go into this in a bit more detail, the most effective way we deal with each other is by communicating, there are of course many ways to communicate , but think about the environment inside a car, there are just a few communication methods we can employ.
Speaking, listening and body language.
So we can see by the diagram that what we actually say only accounts for approx 7% of what we communicate, the rest seems to be made up of non verbal communication skills of which listening and body language are key.
Body language takes into account the following.